Social Listening Service in Microsoft Dynamics CRM 2013
Businesses are now using the social media channels for marketing and sales as well as compliments or complaints that can quickly reach a very wide audience. Microsoft Dynamics 2013 now has a Social …
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3 Reasons Dynamics CRM Social Listening Will Beat The Competition
Microsoft announced that the Spring 2014 release of Microsoft Dynamics CRM will include Social Listening & Analysis. This will allow both small and large companies to be aware of, and …
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Jennifer Pollard Explains Why CRM Social Listening Is For Everyone, Not Just Enterprise
An Interview with Jennifer Pollard, Director of Product Marketing, Microsoft “For any company that wants to provide amazing customer experiences you should look at Microsoft and see how our technology …
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New Microsoft Dynamics CRM Pricing Coming Spring 2014
With the Spring 2014 release of Dynamics CRM, Microsoft is adding exciting new capabilities across customer service, marketing and sales. Since the user experience will be integrated, it makes sense …
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