Earlier this year, Forrester released its report, ‘Navigate The Future Of CRM In 2015’, summarizing the top trends application development and delivery professionals need to take into account when formulating CRM plans in 2015. The report provides some valuable insight and predictions that are worth noting. SaaS CRM is here to stay – meaning …
Posts Tagged ‘Dynamics CRM Partner in Colorado’
3 Questions Management Should Answer to Ensure User Adoption of a New CRM System
At NexusTek, we have been implementing customer relationship management (CRM) systems for over 20 years (although back then they were called contact management systems). We have been implementing Dynamics CRM for more than 12 years (since version 1.0) and have many implementations under our belt. During this time we have certainly learned the ins and …
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Microsoft Dynamics CRM- As Easy As Outlook
Lack of user adoption is the number-one cause of failed CRM implementations. There are multiple reasons for this, including a lack of diligence identifying and accommodating key business processes, failure to integrate with other key systems, lack of executive sponsorship, and throwing users a curve ball with an unfamiliar interface. This last reason can be …
Dynamics CRM Update Rollup 12 Unveils New Features That Will Make Users More Productive
With the release date of the long awaited Update rollup 12 quickly approaching, CRM designers and users are preparing for some new features coming to CRM. These features include: Updated User Interface Pre-Defined and configurable Sales and Service Processes Social Integration Office 2013 compatibility Browser and Mobile Experiences Embedded Skype New Bulk Data APIs Browser …
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Microsoft Releases Statement of Direction for Dynamics CRM!
Microsoft is reinventing the way people work, with Microsoft Dynamics CRM- whether they are on the road, at home or in the office. Recently, Microsoft announced their statement of direction for Dynamics CRM in 2012. In this statement they revealed that a new service update for Microsoft Dynamics CRM Online will be released in December …
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Microsoft Dynamics CRM: Relate Anything to Anything
Most CRM (Customer Relationship Management) systems are founded on the principle of relational data. That is, records in the system can be related to other records in the system. For example contacts, sales opportunities, customer support cases, and activities can all be related to company records in order to provide a complete picture of the …
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Increase the Productivity of Your Organization With Contextual Document Management
Dynamics CRM 2011 offers significant new and enhanced features that can increase effectiveness and productivity in your organization. This article will highlight Contextual Document Management, one of the many enhancements delivered with the new version. To read more about the new functionality in Dynamics CRM 2011, click here. Dynamics CRM has always provided the ability …
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What’s New in Dynamics CRM 2011 ? – Role Based Forms!
Dynamics CRM 2011 offers significant new and enhanced features that can increase effectiveness and productivity in your organization. This article will highlight Role Based Forms, one of the many enhancements delivered with the new version. To see a video about creating role based forms, click here. Dynamics CRM has always delivered rich form customization through …
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Dashboards in Microsoft Dynamics CRM
Dynamics CRM 2011 offers significant new and enhanced features that can increase effectiveness and productivity in your organization. This article will highlight Dashboards, one of the many enhancements delivered with the new version. To learn more, click here. In previous versions of Dynamics CRM, system administrators could create dashboards by developing a SQL Server Reporting Services …
Track Data Changes in Microsoft Dynamics CRM with the Auditing Feature
Dynamics CRM 2011 offers significant new and enhanced data management features that can increase effectiveness and productivity in your organization. This article will highlight Auditing, one of the many enhancements delivered with the new version. To see more of the new features in Microsoft Dynamics CRM 2011, click here for a video. Auditing is a …
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