For all kinds of businesses, large conglomerates or small and midsize ones, CRM is a familiar term. Anywhere you go, you get to learn about different kinds of CRM software in the market. So why is this craze for CRM that seems to have upsurged in the past few years? What is the need for …
Posts Tagged ‘Dynamics CRM for SMB’
10 Benefits of Integrating Outlook with Dynamics 365 for an SMB
Microsoft Dynamics CRM is one of the foremost customer relationship management tools owing to its flexible, scalable, and comprehensive features. One of the best traits of Dynamics 365 is its ability to integrate with several other applications. Now as a small and mid-sized business (SMB) if you are using Outlook already, integrating it with Dynamics …
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Three Secrets for Implementing a Small Business CRM
Dynamics CRM is being used by some of the biggest organizations on Earth, but you don’t need to be in the Fortune 500 to benefit from CRM. That’s why I wanted to take some time and share our top three pieces of advice for any SMB considering CRM. Map Your Processes SMBs can afford to …
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Jennifer Pollard Explains Why CRM Social Listening Is For Everyone, Not Just Enterprise
An Interview with Jennifer Pollard, Director of Product Marketing, Microsoft “For any company that wants to provide amazing customer experiences you should look at Microsoft and see how our technology can help you do that. That is what we are trying to enable you to do no matter the size of your business.” - Jennifer …
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