Posts Tagged ‘Dynamics CRM for higher education’

CRM Dynamics - An HSO Company's Logo CRM Could Have Saved 500 Apologies

  There is no room for “oops” in higher education. A Toronto university learned this recently when it sent acceptance letters to 500 students by mistake.  “Congratulations!” read the letters, “you are being offered admission...” The next day came the retraction:  “You recently received an offer of admission email... Please accept our apologies—we made a …

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