Dynamics CRM is not just for sales and marketing. A theme that was clear at Convergence 2015 is the growing popularity of Dynamics CRM in the Public Sector. For example, …
Posts Tagged ‘Dynamics CRM for government’
Governmental Agencies as CRM Users: Citizen Relationship Management
Last time, we talked about schools turning to CRM software to manage recruitment, communication, and retention. Similarly, governmental agencies of all sizes are turning to CRM software to increase efficiency …
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Governments are More Tech-Savvy and Service-Oriented than Ever
The service ecosystem in government is changing. Governments are becoming more tech-savvy and are more interested in having a consumer-friendly approach to dealing with constituents. Many of the routine tasks, …
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