Posts Tagged ‘Dynamics CRM for Contact Centers’

Hitachi Solutions America, Ltd.'s Logo Microsoft Dynamics CRM in the Contact Center: Maintaining Data Quality – Second in Series

Link to first blog in series How do Contact Centers avoid the creation of duplicate data in their Microsoft CRM System, particularly when they have multiple Agents entering data and […]

HITACHI Asia Pacific's Logo Microsoft launches the Customer Care Accelerator for Dynamics CRM

Ignify is a specialist in implementing Microsoft Dynamics CRM for contact centers and I am excited to see that Microsoft is releasing the customer care accelerator for Dynamics CRM in […]


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