Link to first blog in series How do Contact Centers avoid the creation of duplicate data in their Microsoft CRM System, particularly when they have multiple Agents entering data and …
Posts Tagged ‘Dynamics CRM for Contact Centers’
Microsoft launches the Customer Care Accelerator for Dynamics CRM
Ignify is a specialist in implementing Microsoft Dynamics CRM for contact centers and I am excited to see that Microsoft is releasing the customer care accelerator for Dynamics CRM in …
Microsoft launches the Customer Care Accelerator for Dynamics CRM Read More »
