CRM software revenue reached the $12 billion mark in 2011, according to an Economic Times survey by the research firm Gartner. That is a revenue boost of 13.5 percent, making CRM number 8 on the technology priority list for businesses, up from number 18. The numbers only reveal part of the story. To understand why …
Revenue for CRM Software Topped $12 Billion in 2011 Read More »
