In recent years, Microsoft has released “accelerators” to help enhance the already rich feature set of Dynamics CRM. These accelerators increase the ability to configure and extend CRM to broaden …
Posts Tagged ‘Dynamics CRM Accelerators’
Microsoft Dynamics CRM as Early Warning System: Improve Customer Service With the Social Networking Power of Dynamics CRM
You’ve heard the stories. An irate or unsatisfied customer tweets about their experience with a company or product. The story is re-tweeted and more join in while the target company …
Track Social Media Marketing with Microsoft Dynamics CRM Accelerator
Let’s face it; this social media fad isn’t going out of style any time soon and has actually increased in usage during the past 12 months. According to the Top …
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Are Microsoft Dynamics CRM And The CRM Features In Microsoft Dynamics NAV The Same Thing?
Here’s a question sent to the Concentrix email inbox recently: “Is the CRM functionality in Microsoft Dynamics NAV the same as in Microsoft Dynamics CRM?” The answer is......
Making The ‘X’ Factor Work For Your Business
You’ve heard about CRM and you’ve heard about xRM, but are you still wondering what it can do for you and your business? Wonder no more! Join FMT Consultants in …
How One Company Is Using The Microsoft Dynamics CRM Business Data Auditing Accelerator To Automate Its Approvals Processes
Written by Dan Smith, Altico Advisors You can use the Microsoft Dynamics CRM Business Data Auditing Accelerator from Codeplex to audit changes in CRM data in any entity you choose, …
Provide Better And More Cost Effective Customer Service With eService Accelerator
Time is money! This old axiom is well known in the business world and has always remained a core truth. Every time one of your customer service representatives picks up the phone and says, “How may I help you”, money is spent. It may be the 10 minutes on the phone collecting and documenting the issue(s) or answering simple questions or even documenting the answers for future use. The net result is that every time the phone rings your company spends money.
Increase Your Efficiency With The CRM 4.0 Notification Accelerator
This blog post is going to tell you HOW to use this Accelerator to increase your effectiveness in your utilization of Microsoft CRM 4.0.
Hitting The Gas - Capitalizing On CRM Accelerators
One of the most widely heard comments about CRM systems is that they are supposed to be user-friendly and intuitive, but it doesn’t take long to discover that any functionality that …
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