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Microsoft Dynamics 365 experts providing comparisons and opinions to professionals in the CRM selection process since 2009


Posts Tagged ‘dynamics 365’

January 2021 Dynamics 365 Webinar – New Search Experience in Dynamics 365

Join Brian Begley of enCloud9 on January 28, 2021 at 1 pm for a 30 minute discussion about the new search experience in Dynamics 365. To register - Introduced in November 2020, the new experience makes it easier than ever to to quickly find the information you need about your clients, opportunities, leads and […]

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Dynamics 365 Unified Interface – Unable to Trigger On-Demand Workflows

As customers have moved toward the Dynamics 365 Unified Interface some have experienced issues. One, that was a big impact for a client, was not having the ability to run workflows on-demand from individual records. It was no longer present in the ribbon or more options section of any record. This was causing a huge […]

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8 Ways Dynamics 365 Helps Build Customer Relationships

  Dynamics 365 combines business technology with the art of relationship.  Dynamics 365 provides you with a 360 degree view of the customer. This real time, complete customer view allows businesses to provide thoughtful engagement - while simultaneously building trust.  Although there are a multitude of ways Dynamics 365 helps build customer relationships, we have […]

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Why Choose Microsoft Dynamics 365 CRM?

Why Choose Microsoft Dynamics 365 CRM? Using a Customer Relationship Management (CRM) system is a great way to improve your business. A CRM system, such as Dynamics 365, will provide insights to effectively manage your organization. By storing all of your customer data in one centralized location, a CRM system has the ability to analyze […]

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Integrating Dynamics 365 with Five9

Integrating Dynamics 365 with Five9 Integrating Dynamics with your Five9 VOIP system can provide you with record pop functionality, automatic record creation, an integration Dynamics/VOIP interface in a single web page, and more.  For more complex integrations between the two systems, Beringer Technology Group has you covered! What are Five9 Skills? Five9 Skills are used […]

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November 2020 webinar – On-Demand Microsoft Flow for Dynamics 365 and Power Apps

Join Brian Begley from enCloud9 as he discusses on-demand Microsoft Flow for Dynamics 365 and Power Apps. Register at   .

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October 2020 Webinar – Best New Features of the Dynamics 365 October 2020 Update

Join Brian Begley from enCloud9 as he discusses some of the new features to Dynamics 365 in the 2020 October update. Register at

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Stop Cherry Picking! Automate Assignment of Leads/Cases within Dynamics 365 CRM/ Power Apps to specific users!

Do you find it hard to manually allocate work items to your team in Dynamics 365 CRM/Power Apps? Are you looking for a better way to allot/assign work items in Dynamics 365 CRM/Power Apps? Presenting to you, one of our Preferred Apps on Microsoft AppSource - Round Robin Routing & Assign –  a productivity app […]

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The Dynamics CRM Sales Process: Everything You Need to Know

For any business, small or large, success depends entirely on sales figures. And no matter how great the product is or how much was spent on marketing, the primary goal for any organization is to increase revenue. Microsoft Dynamics CRM is designed to support the sales process from beginning to end – right from acquiring […]

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September 2020 Webinar – 10 Dynamics 365 Best Practices

Join Brian Begley from enCloud9 as he demonstrates some tips, tricks, and best practices for Dynamics 365. Register at

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