Posts Tagged ‘Dynamics 365 for Customer Service’

Beringer Technology Group's Logo Dynamics 365 2022 Wave 2

As you may already know, Microsoft pushes out two upgrades to Dynamics 365 Online each year. The upgrades, known as Wave 1 and Wave 2, are pushed out to Dynamics …

Dynamics 365 2022 Wave 2 Read More »

Beringer Technology Group's Logo Be prepared for ARC and SLA deprecation

  As previously announced, Microsoft has deprecated the ARC (automatic record creation) rules and SLA (service-level agreements) items in the Dynamics 365 Customer Service web client.  The intention is for …

Be prepared for ARC and SLA deprecation Read More »

Turnkey Technologies, Inc.'s Logo Modern Workplace Technology Webinar - Untangle, Secure, Improve

It's hard to imagine any aspect of the workplace that hasn't been disrupted by new technology. From unified operations applications, customer engagement platforms, remote collaboration technologies suites, the digital business …

Modern Workplace Technology Webinar - Untangle, Secure, Improve Read More »

enCloud9 LLC's Logo MSPs - Looking for a Dynamics 365 Partner?

As an MSP your hands are full keeping your client’s IT systems running and secure. But if your client needs Dynamics 365 to increase sales and customer commitment, where should you turn? For most MSPs, Dynamics 365 …

MSPs - Looking for a Dynamics 365 Partner? Read More »

Azamba Consulting Group's Logo What's in a Name? CRM vs ERP and the Importance of Speaking Your Customers' Language

  Every industry uses jargon and short-cut terms for more precise and efficient communication within their industry. Jargon can be great when you’re in the know. In my opinion, though, …

What's in a Name? CRM vs ERP and the Importance of Speaking Your Customers' Language Read More »

JOVACO Solutions's Logo Offrez un service à la clientèle hors pair avec Microsoft Dynamics 365

Il est rarement agréable d’avoir à contacter l’équipe de support d’une entreprise. Cependant, Microsoft Dynamics 365 for Service fournit tous les outils dont votre organisation a besoin pour rendre l’expérience …

Offrez un service à la clientèle hors pair avec Microsoft Dynamics 365 Read More »

JOVACO Solutions's Logo Offer Outstanding Customer Service Experiences with Microsoft Dynamics 365

Having to contact support is hardly anyone’s idea of fun. However, Microsoft Dynamics 365 for Customer Service provides all the tools needed for your organization to make the experience as …

Offer Outstanding Customer Service Experiences with Microsoft Dynamics 365 Read More »

 

Show Buttons
Hide Buttons