How Copilot Transforms Dynamics 365's Customer Service Hub
Dynamics 365 Customer Service Hub is a reliable companion for customer service agents that streamlines case management and elevates the customer experience. With the introduction of AI and Copilot, the …
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What You Should Know About Microsoft 365 Business Apps - Part 1
Microsoft Dynamics 365 is the latest version of Microsoft’s business applications. It includes Microsoft Dynamics 365 CE/CRM (Customer Relationship Management) applications, and ERP (Enterprise Resource Planning) applications. As Microsoft has …
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12 Simple Strategies For Great Customer Service
Why is Providing Great Customer Service So Important? Do you want your company to be known for providing excellent customer service? It seems like a simple thing or common sense, …
A Simple Guide to Dynamics 365
What is Dynamics 365? Most businesses only dream of having a single solution that addresses CRM and ERP capabilities. Microsoft Dynamics 365 is a cloud based CRM and ERP solution …
Ways Microsoft Dynamics 365 Can Strengthen Your Customer Relationships When Everyone is Working Remotely
With Microsoft Dynamics 365, your information is accessible anytime, anywhere, on any device. Just because the office is closed doesn’t mean your ability to service existing customers or manage your …
