Visualization is an effective way to communicate raw data into a universally consumable form. It helps you to make informed opinions and empower you to contribute your perspective in the decision-making process. Map My Relationships– a Preferred App on Microsoft AppSource - is one such Dynamics 365 CRM/Power Apps productivity app that helps you to …
Dynamics 365 CRM
Looking for a complete Dynamics 365 CRM monitoring solution? Get User Adoption Monitor for seamless tracking of Dynamics 365 CRM user actions! Recently, our user actions monitoring app – User Adoption Monitor, a Preferred App on Microsoft AppSource - had released three new features making it a formidable app for tracking user actions across Dynamics …
SharePoint Security Sync – one of our Preferred Apps on Microsoft AppSource – is a comprehensive solution for integrating Dynamics 365 CRM / Power Apps with SharePoint for document management. Now with its latest feature, SharePoint Security Sync has added yet another feather to its cap and is on the way of becoming one of …
DocuSign integration with SharePoint Security Sync for Dynamics 365 CRM Read More »
Organizations are swimming in an ocean of data! Companies rely on the state of the art software like Dynamics 356 CRM / Power Apps to organize, manage, and streamline their large amounts of data to be able to stay on a float the constant new waves of data coming in. Maplytics is the next choice …
Microsoft Dynamics 365 is a powerful and versatile Cloud ERP solution that is helping businesses around the world automate processes, organize data, and take advantage of some of the best Business Intelligence tools on the market. So, do we recommend Microsoft Dynamics 365 for all our clients? In many instances, we do. If your company …
When Is Microsoft Dynamics 365 The Best Fit For Your Company? Read More »
Microsoft Dynamics 365 Customer Engagement can already present data to users in a few different ways, including: Forms which contain data relevant to the record Views can provide users with a list of records Quick Views to place a form (of a parent record) in another form Sub-grids which allow us to place views in …
Dynamics 365 CRM: Card Forms in the Unified Interface Read More »
Microsoft CRM, now called Microsoft Dynamics 365 for Sales, is now offered through iCepts Technology, Inc! Since 1980, we have been providing business management and supply chain technology systems to small through mid-sized organizations. In addition to Enterprise Resource Planning (ERP) systems from Microsoft, called Microsoft Dynamics 365 Business Central, we have, over time, complimented …
Microsoft Dynamics 365 for Sales now offered by iCepts Read More »
If your CRM system is not doing all you hoped it would, there are two common reasons. Either the system was not set up properly with your processes in mind, or perhaps your sales team is not using it properly, or at all. To the untrained, CRM systems can seem difficult to learn and there …
How to Be Sure You’re Getting the Most Out of Your CRM Solution Read More »
Any business using a contact center treats it as a cost center. From a financial perspective, this makes sense. A good conversation with a customer creates a lot of value. The problem is that it's usually intangible. In business, you need numbers to show your value … numbers like revenue that offsets costs. The …
How to Increase Revenue in the Contact Center with Dynamics 365 Read More »
Every IT leader has felt pressure from the sales organization to produce tools that will increase sales. This group is sometimes the hardest to serve - their requests are usually tinged with urgency, and their willingness to spend time with you designing solutions is sometimes limited. . . And there's the fact that …
