Improve the Customer Experience With Dynamics 365 and Other Microsoft Tools
As your technology partner, we understand a top priority for any organization is to improve the customer experience. There are many Microsoft tools and technologies available that when implemented correctly, …
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2022 – New Year, New Resolutions and New Solutions to enhance Dynamics 365 CRM productivity!
2021 is at its end and 2022 is just around the corner. Its that part of time where we do both - look back to the past and look forward …
Increasing Business Productivity beyond the Boundaries of your Office by using Maplytics within Dynamics 365 CRM
As established by Fujio Mitarai, “Diversification and Globalization are the keys to the future”. Globalization has practically squeezed the entire world together. Businesses and Human interactions have been entwined due …
Should You Upgrade if You’re Using Microsoft Dynamics CRM?
You know how important your CRM is to your business. It helps you keep in touch with your existing customers, and nurture leads until they become customers. Without a robust …
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The Journey to the Cloud Can be Bumpy - What to Watch for When Migrating MS Dynamics CRM to the Cloud
Unless you’ve been stranded on a desert island, you know that companies are moving to the cloud in droves. Experts like Forrester see the cloud infrastructure market growing 35% from 2020 …
Are you making the most out of Dynamics 365 CRM / Power Apps? Here are 12+ productivity apps to check if you are!
When great solutions like Dynamics 365 CRM / Power Apps hit the market, it revolutionized the way industries organized and managed their customer data as well as engaged and maintained …
When Is Microsoft Dynamics 365 The Best Fit For Your Company?
Microsoft Dynamics 365 is a powerful and versatile Cloud ERP solution that is helping businesses around the world automate processes, organize data, and take advantage of some of the best …
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Dynamics 365 CRM: Card Forms in the Unified Interface
Microsoft Dynamics 365 Customer Engagement can already present data to users in a few different ways, including: Forms which contain data relevant to the record Views can provide users with …
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Microsoft Dynamics 365 for Sales now offered by iCepts
Microsoft CRM, now called Microsoft Dynamics 365 for Sales, is now offered through iCepts Technology, Inc! Since 1980, we have been providing business management and supply chain technology systems to …
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How to Be Sure You’re Getting the Most Out of Your CRM Solution
If your CRM system is not doing all you hoped it would, there are two common reasons. Either the system was not set up properly with your processes in mind, …
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