Any business using a contact center treats it as a cost center. From a financial perspective, this makes sense. A good conversation with a customer creates a lot of …
How to Increase Revenue in the Contact Center with Dynamics 365 Read More »
Any business using a contact center treats it as a cost center. From a financial perspective, this makes sense. A good conversation with a customer creates a lot of …
How to Increase Revenue in the Contact Center with Dynamics 365 Read More »
The days of distributors selling product out a stockpile in their garage are over. The direct sales and network marketing industry has transformed from that information-poor selling environment to one that …
Can Better Technology Help Network Marketing Teams Reach Their Potential? Read More »
Did you miss it? No worries - here is the recorded version of the recent Microsoft Spring Release Event and the TOP TAKEAWAYS. It has been an exciting year …
Top TAKEAWAYS From the Microsoft Spring Release Event 2018 Read More »
As innovative technologies emerge, the world of business continues to shift and evolve. Keeping up with these changes isn’t easy. To succeed, your organization needs the right tools. The Microsoft …
The world of CRM is populated with all kinds of “solutions.” We use quotation marks here before many of these so-called customer relationship management “solutions” are anything but. That …
The Better CRM: Microsoft Dynamics 365 or Salesforce? Forrester study says Dynamics 365. Read More »
Microsoft Dynamics 365 provides a lot of insight into where Microsoft has been, as well as where it is going with both its ERP and CRM lines. A single business platform and …
What Microsoft Dynamics 365 means for CRM pricing and competition Read More »