Back in the day, I was a late addition to a $40 million ERP implementation project team. To me, this was pretty exciting stuff, as it was my first EPR implementation …
Posts Tagged ‘Driving User Adoption for Microsoft Dynamics CRM’
CRM Systems: If You Build It, Will They Use It? [Download CRM User Adoption Guide]
Organisations pour tremendous amounts of time, resources and money into Customer Relationship Management (CRM) systems with high expectations of increased sales, better customer service and improved operating efficiency. Leading CRM solutions …
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Why You're Never Done With CRM User Adoption
It’s often a factor that’s significantly overlooked, yet a one so important that the entire success of a CRM strategy depends on it - user adoption. Businesses often make the mistake …
Surfacing User Adoption with Dashboards in Microsoft Dynamics CRM 2011 Part 2
In my previous post, Surfacing User Adoption with Dashboards in Microsoft Dynamics CRM 2011 part 1, I touched on the need for tracking user adoption with Microsoft Dynamics CRM 2011. In …
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Surfacing User Adoption with Dashboards in Microsoft Dynamics CRM 2011 Part 1
User adoption is an area we put a lot of focus on with each project we deliver to our clients. Ensuring user adoption can be accomplished in many different ways, as …
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Make Your Dynamics CRM and Yammer Integration Stick: 5 Tips to Improve User Adoption
Through various software updates over the last several months, Microsoft has been working to integrate Yammer, an enterprise microblogging service with Dynamics CRM. Connecting your company’s CRM system with social …
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White Paper: Driving User Adoption for Microsoft Dynamics CRM
The Dynamics CRM User Group (CRMUG) has published a new white paper entitled: "Driving User Adoption for Dynamics CRM", which is designed to help organizations use the best practices for …
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