Posts Tagged ‘D365’

Datavail's Logo What You Should Know About Microsoft 365 Business Apps - Part 2

Microsoft Dynamics 365 is the latest version of Microsoft’s business applications. It includes Microsoft Dynamics 365 CE/CRM (Customer Relationship Management) applications, and ERP  (Enterprise Resource Planning) applications. As Microsoft has updated, separated, and renamed its Dynamics suite of products over the years, this paper will provide an overview of the main components, or modules of …

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Beringer Technology Group's Logo Legacy Dynamics 365 Integrations are Running Out of Time

What's Happening? Microsoft is retiring their Office 365 authentication type, which is currently utilized by their Legacy Dynamics 365 SOAP API.  Microsoft states -> "Effective February 4, 2020, the WS-Trust authentication type that is used by custom clients to connect to Dataverse is deprecated. … Effective April 2022, the authentication protocol will be retired for …

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Datavail's Logo Should You Upgrade if You’re Using Microsoft Dynamics CRM?

You know how important your CRM is to your business. It helps you keep in touch with your existing customers, and nurture leads until they become customers. Without a robust and reliable CRM, your sales would slow down and that’s just not something you want to see happen. If you’re using Microsoft Dynamics CRM, there …

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Beringer Technology Group's Logo Dynamics 365 Customer and Field Service 2021 Wave 1

  What is Customer Service? Dynamics 365 Customer Service offers end-to-end service capabilities for customer support, including customer self service.  Customer Service ensures your agents have the right tools to route and manage cases for all of your customers. What is Field Service? Dynamics 365 Field Service provides the tools required to ensure your customers …

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Barash Consulting's Logo 8 Ways Dynamics 365 for Customer Service Supercharges Business

Customer Service impacts your brand perception as a major factor in brand choice and loyalty. By 2020, Customer Experience is projected to be the main differentiator for brands, overtaking the impact of pricing and product for the first time. Customers increasingly have an expectation that customer service will be available digitally, and around the clock. …

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Prophet Business Group 's Logo Microsoft Dynamics 365

Dynamics 365 (D365) Contact Relationship Management software allows embedded intelligence to assist you in the sales process. D365 for Sales will allow you to better understand customer needs, engage more effectively and win more deals. Follow a guided sales process that is customizable to your organization’s needs. Integration with the office suite of products allows; …

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Ledgeview Partners 's Logo Dynamic Opportunity for the Dynamics 365/CRM Community at D365UG/CRMUG Summit in Nashville

Hey y’all! This fall, step away from your screens, pack up your big ideas, and head to D36UG/CRMUG Summit Nashville, the most comprehensive, impressive, and roarin’ good time conference of the year. As a proud Gold Sponsor, Ledgeview Partners is excited to share this experience with you as we squeeze every last bit of functionality …

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Stoneridge Software's Logo What Happened to Microsoft Dynamics CRM Online?

Thousands of customers rely on Microsoft Dynamics CRM Online to manage their customer relationships, sales pipelines, marketing campaigns, and service calls. If you’re one of those who utilize CRM Online and have noticed there isn’t much information about it online anymore, don’t fret. Microsoft Dynamics CRM Online has transitioned to Dynamics 365, a new software …

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