The Role of the Modern CRM Platform - Loyalty and the Customer Experience
There was a time when leads and opportunities were managed within Excel sheets, or by using simple contact management software. Sales teams reacted to customer demands and worked from a set of scripts that …
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The Necessity of Customer Service Transparency
The world of client services is transforming. As we look at the way customer support has evolved, we can see that businesses are putting more and more functions in the …
Customize CRM for YOUR Needs
CRM, Customer Relationship Management. It certainly is a buzz phrase and now much more of a necessity than an optional management technique. So how can you stand out with CRM …
Four Questions to Find Out How Important Customization is for Your CRM Software
Many experts feel customization is a crucial feature when choosing CRM software. After all, if your business doesn’t have the ability to customize its software to synch with its individual …
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3 Steps for ReadySetGO: CRM - Microsoft Dynamics CRM Online, Microsoft Dynamics CRM Training, and Basic Data Migration
For over a year, we’ve been running classroom training for Microsoft Dynamics CRM and have noticed a steady increase in people interested in saving time and money by using Microsoft …
Dynamics CRM is fun. That’s Right F U N! - Selling it, using it, customizing it, and exploring all the possibilities! What is fun about selling Dynamics CRM? That answer …
Users who need to use CRM but do not have specific ownership or roles related to the entities may have difficulty syncing them in a useful way. When the choice …
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Reduce Your Custom Development Costs and Increase Usability With xRM
By now most people have heard of the term “xRM” and how it opens up the possibility of building any application one can design. However, a lot of businesses are …
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