Posts Tagged ‘Customer Service’

JourneyTEAM 's Logo Using Microsoft’s Custom PCF Controls to Enhance User Experience

JourneyTEAM Senior Developer Josh Buahin discusses how to use Custom PCF Control to improve both the front- and back-end experience for developers and employees. Microsoft’s Custom PCF Control (PowerApps component […]

JourneyTEAM 's Logo How Copilot Transforms Dynamics 365's Customer Service Hub

Dynamics 365 Customer Service Hub is a reliable companion for customer service agents that streamlines case management and elevates the customer experience. With the introduction of AI and Copilot, the […]

DynaTech Systems's Logo Elevate Customer Experience with Voice Channel in Microsoft Dynamics 365 Customer Service

In today's fast-paced world, customers expect instant information and quick resolutions to their issues. Exceptional customer service is a crucial factor for companies to stand out from their competitors and […]

Beringer Technology Group's Logo AI Builder and Customer Service: 2023 New Features

    The Dynamics 365 & Power Platform 2023 Release Wave 1 is here and it comes with a host of great new features and improvements. In particular, I want […]

Beringer Technology Group's Logo Improve Customer Service with Dynamics Omnichannel

Microsoft Dynamics Omnichannel for Customer Service is an extension of Dynamics Customer Service that enables unified communication between your Agents and your customers. With Omnichannel, employees get a single platform that […]

Beringer Technology Group's Logo Updates to Customer Service and AI Builder in 2022 Release Wave 2

The Dynamics 365 & Power Platform new releases are here, and they bring new innovations that provide you with significant capabilities to transform your business. Microsoft's latest Dynamics 365 release […]

Beringer Technology Group's Logo Dynamics 365 2021- Release Wave 2 for Customer Service and Field Service

Dynamics 365 2021 Release Wave 2 is here, and it brings new innovations that provide you with significant capabilities to transform your business. The release contains hundreds of new features […]

JOVACO Solutions's Logo 2e lancement 2021 de Microsoft Dynamics 365 disponible bientôt

Le 2e lancement 2021 de Microsoft Dynamics 365 sera disponible très bientôt, apportant de nouvelles fonctionnalités et améliorations à la solution cloud de Microsoft. Le lancement se fera de façon […]

JOVACO Solutions's Logo Microsoft Dynamics 365 2021 Release Wave 2 Coming Soon

The Microsoft Dynamics 365 2021 Release Wave 2 is coming up soon, bringing tons of new features and improvements to Microsoft’s cloud solution. The rollout will start in October through […]

Beringer Technology Group's Logo Dynamics 365 Customer and Field Service 2021 Wave 1

      What is Customer Service? Dynamics 365 Customer Service offers end-to-end service capabilities for customer support, including customer self service.  Customer Service ensures your agents have the right […]

 

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