Last month, I wrote a series of “Getting Started with Microsoft Dynamics CRM 2013” blogs for general users as well as those who work in Sales and Marketing. If you …
Posts Tagged ‘Customer service with Microsoft Dynamics CRM’
Faster Problem Resolution and FCR with Microsoft Dynamics CRM
Ignify has a new blog written by Bhavesh Ashani, our Vice President of Customer Satisfaction, on how companies can improve problem resolution and first contact response with Microsoft Dynamics CRM. …
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