Posts Tagged ‘Customer Service Software’

Intelligent Technologies, Inc. 's Logo Parature: What Is It and How Can It Help Boost Customer Satisfaction?

Ever since January when Microsoft announced it had acquired Parature, a cloud based customer service solution provider, there’s been a fair amount of speculation about what this means for Microsoft’s …

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Sikich's Logo Discover your “Secret Weapon” with Microsoft Dynamics CRM

Most companies are focused on acquiring new prospects and customers, but often forget about their most valuable asset and/or secret weapon: their current customer database! By using the data provided …

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RSM US LLP's Logo Microsoft Dynamics CRM vs Industry Specific Solution

An employee benefit consulting firm servicing midsized businesses with 50 to 1,000 employees selected Microsoft Dynamics CRM to support their customer service operations.  Customer service is what sets this benefits …

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NextCorp, Ltd's Logo How to Choose Customer Relationship Management (CRM) Software: 6 Questions To Ask Your Customer Service Manager

Today competitive advantage increasingly depends on how organizations manage their customer relationships—and not simply on how well they design and build their products. Companies must implement strategies that enable them …

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