When I first started doing marketing automation integrated within Microsoft Dynamics CRM, the only thing I cared about was email tracking. That is, after sending a marketing email, knowing which […]
Salespeople are the front line of your business, but can be challenging to manage. They are independent by nature and documenting their activities is the last thing they want to […]
Big data has clearly become a big topic in the last year. Interestingly some of those same techniques and approaches cross over nicely to the CRM realm. Take visualization of […]
Customer relationship management is a structured business strategy that sets standards and processes for how an organisation deals with current and potential customers. It is at the core of any […]
As 2011 comes to a close and the New Year begins, many businesses think about their success or lack thereof and sharpen their focus to set goals for the coming […]
I’m a Facebook junkie. I admit it. It’s a great way to keep connected with my friends and family who are scattered across the country. It has changed the way […]
At Green Beacon Solutions, our focus is not only on providing quality consulting and managed services, but we also work closely with our prospective clients to assess their needs and […]
Managing your client base can be overwhelming at times. One of your clients may have questions about their recent order while another needs to be walked through your services from […]
In order to create a flowing business, all your business software products should integrate seamlessly. So why don’t all companies do this? With Microsoft Dynamics GP you will be able […]
Data is the most important business asset of any organization and the success of a business depends on the careful and effective management of information. Companies of all industries, sizes, […]
More Visualization Possibilities with Microsoft Dynamics CRM
A Customer Driven Philosophy Needs a Customer Relationship Management Solution
The Flow of Case Management in Microsoft Dynamics CRM
Responding to Client Inquiries with Microsoft Dynamics CRM