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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

 
 

Posts Tagged ‘Customer Relationship Management software’

Microsoft Dynamics CRM 2013 New User Experience Fast and Fluid

Microsoft Dynamics CRM has a new user experience that allows you to view everything you need, where you need it. This new experience is fast, fluid and relevant to what you are currently working on. The intuitive layout makes it easy to get in, get done, and focus on what is most important—your customers. It’s […]

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What ROI Can You Expect from Microsoft Dynamics CRM?

There is no question that your company can benefit from Microsoft Dynamics CRM. The question is, how much will that benefit amount to in dollars and cents? In other words, what return on investment (ROI) can Dynamics CRM (www.mig.com/DynamicsCRM) deliver for you? A 2011 Forrester Consulting study found a three-year risk-adjusted ROI of 243% for […]

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Harnessing the Power of Social Media to Keep Your Customers Happy

During the past 10 years, social media has evolved from multiple "person to person" meeting sites to a viable business channel for organizations of all types and sizes. Whether you operate a B2C or a B2B organization, social media is not only a powerful marketing tool, but it is equally critical for delivering effective customer service […]

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Extending CRM – The Best Strategy to Manage Your Business Relationships

Have you ever imagined if your customer relationship management software could not only manage customers but also other relationships across your business units? What if your CRM system could be tailored to suit your specific business at a price equal to a packaged software or if your CRM could be customized without the help of […]

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Miami Marlins Chooses Green Beacon Solutions for CRM Upgrade

Marlins will leverage Green Beacon Solutions’ expertise to deliver greater marketing and sales ROI by upgrading to Microsoft Dynamics CRM 2011  Green Beacon Solutions, a leading provider of Microsoft Dynamics® customer relationship management (CRM) and enterprise resource planning (ERP) solutions and business technology consulting and managed services, today announced that they have been selected by […]

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Do You Know Who Your End Consumer Is? 3 Ways Microsoft CRM Can Help

If your business manufactures or distributes to retailers, other distributors, or anyone who isn’t the ultimate buyer, how do you ‘know your customer’? Having this information and being able to track customer buying preferences gives you the power to better understand your market, increase sales, and stay a step ahead of your competition.  So how […]

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STAR Helps Dynamics CRM Online Meet Security and Regulatory Requirements

Back in July, the Microsoft Dynamics CRM team had an important announcement on cloud security that may have flown under the radar for many of us. Microsoft had registered CRM Online with the Cloud Security Alliances' STAR (Security, Trust, & Assurance Registry) program. That's a mouthful. Translation: Dynamics CRM Online has met certain data security […]

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Marketing Automation In Microsoft Dynamics CRM

When I first started doing marketing automation integrated within Microsoft Dynamics CRM, the only thing I cared about was email tracking. That is, after sending a marketing email, knowing which emails were delivered or bounced, which ones were opened or clicked through, and so forth. But the more marketing I do, the more I appreciate […]

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Three Ways To Improve your Sales Management Workflow

Salespeople are the front line of your business, but can be challenging to manage. They are independent by nature and documenting their activities is the last thing they want to do. It’s not that they don’t want the boss to know what they are doing, they would just prefer spending  time talking to prospects rather than filling […]

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