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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.


Posts Tagged ‘Customer Portal for Microsoft Dynamics CRM’

Looking for Customer Portal for Microsoft Dynamics CRM?

Complete Dynamics CRM Customer self-Service Portal Provide clients with a self-service customer portal to submit new cases, view the status and progress of cases managed in CRM, view orders and invoices, read knowledge-base articles and more. Host anywhere Dynamics Portal can be hosted on Azure or Microsoft Windows server with IIS. Easy to deploy and […]

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3 Reasons Why Customer Portals for Microsoft CRM Makes Sense

Microsoft Dynamics CRM is a fantastic way to store & track customer interactions. This really is not news – people have been using Microsoft CRM for over a dozen years now, and it is generally understood the advantages of storing client information in a package like Microsoft CRM (workflows, record of activities, etc.). A new […]

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Creating Customer Facing Portals in Microsoft CRM

In the past several years, client expectations have significantly changed. Recent studies have shown that 2/3rds of consumers expect to be able to use web self-service tools to find answers to their questions, and to create support requests – even at small businesses. More than ever, businesses need the ability to create self-service tools for […]

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Customer Portal Brings Self-Service to Microsoft Dynamics CRM

Announced last March by Microsoft, the Customer Portal solution lets you engage more deeply with your customers by allowing them access to Dynamics CRM functions over the web. So what can your customers do with the Microsoft Dynamics CRM Customer Portal? For starters, they are empowered to schedule service, view an event calendar, and search […]

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