Posts Tagged ‘Customer Journey Map’

's Logo How to Journey Map a CRM Implementation From Sticky Notes to Success - Interview with Kelly Roofing Part 1

How did a stack of sticky notes and a President dedicated to innovation bring a small family owned company double digit growth and raving fans? That is the question answered by 2015 Visionary Award winner Ken Kelly, President of Kelly Roofing in our interview at Convergence 2015. Editor: As a small company, what originally made …

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