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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

 
 

Posts Tagged ‘customer engagement’

Microsoft Dynamics 365 – Expand customer insights, collaboration, and analytics

Webinar (Thursday) 12/20/18: New Microsoft Dynamics 365 capabilities - Expand customer insights, collaboration, and analytics. Join Crowe to find out more about Playbooks, LinkedIn insights, Microsoft Teams integration, Relationship assistant and other new Dynamics 365 capabilities!

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Dynamics 365 Licensing Made Easy

Dynamics 365 licensing can be confusing but it doesn’t have to be! Dynamics 365 includes 6 purpose-built business applications- each managing a separate business process, but yet they all work seamlessly together, in a unified cloud-based platform. You can mix and match and choose the modules that meet your business’ unique needs. You can start small […]

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4 Ways Dynamics 365 Shortens Sales Cycles

For most businesses, the primary driver behind using a CRM is to drive sales to your business.  Dynamics 365, from Microsoft, allows you to shorten your sales cycle, leading to more sales and higher revenue. We have identified four of the top ways Dynamics 365 shortens sales cycles and accelerate your sales.   1 – Effective Management of contacts, […]

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Augmentez vos ventes et l’engagement de vos clients avec Microsoft Dynamics 365 pour le marketing

Ça fait longtemps que nous l’attendions : la solution d’automatisation du marketing de Microsoft, Microsoft Dynamics 365 pour le marketing, est finalement disponible. Elle fournit maintenant aux organisations tous les outils nécessaires pour automatiser leurs campagnes marketing, obtenir de meilleurs aperçus sur leur clientèle et augmenter la performance de leur équipe de ventes. Bâtie sur […]

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Increase Sales and Customer Engagement with Microsoft Dynamics 365 for Marketing

It has been a long time coming, but Microsoft’s marketing automation solution, Microsoft Dynamics 365 for Marketing, is now available, providing organizations with all the tools they need to automate campaigns, obtain better customer insights, and help drive their sales team. Built on the Microsoft Dynamics 365 Customer Engagement platform (previously known as Microsoft Dynamics […]

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Creating a Customer-Centric Culture in a Customer-Focused World

“It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.” – Henry Ford Creating Your Customer-Centric Culture A recent conference on customer service and engagement shared principles that everyone can use to develop pro-customer organizations. The story is not necessarily one of revolution, […]

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Microsoft Dynamics 365: What You Need to Know

Advances in technology have businesses rethinking how to better respond to marketplace trends, engage customers and automate business processes to improve productivity. Today’s business management solutions are agile, flexible and look nothing like past systems. One standout system has unified enterprise resource planning (ERP), customer relationship management, customer engagement and a specialized line of business […]

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3 Simple Strategies for Successful Customer Engagement

  Volumes have been written about customer engagement, which is an increasingly vital part of boosting sales, increasing membership, and satisfying both customers and prospects. While successful customer engagement requires a multi-level strategy, it doesn’t have to be complex... just thoughtful and complete. At its essence, customer engagement can be described as sharing a pertinent […]

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