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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

 
 

Posts Tagged ‘CRM’

Level-Up! How Dynamics 365 Takes Your Favorite Office 365 Programs to the Next Level

Office 365 is one of the most well-known and acclaimed office suites available to professionals. Consisting of Microsoft Word, Excel, Outlook, Teams, OneNote, SharePoint, Power BI and more, Office 365 has become an industry standard for most companies and organizations. However, the Office 365 most users are familiar with only scratches the surface of what […]

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Customizing Your Microsoft Dynamics 365 Customer Engagement (CRM) Solution

This is a rewritten version of an older blog post. As the information is still relevant today, we decided to revisit some of our older content and update it.   One of the main benefits of a customer relationship management solution is its flexibility and adaptability: it can be customized to enhance your processes and […]

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L’interface unifiée de Dynamics 365 Customer Engagement (CRM) disponible en octobre 2020

La nouvelle interface unifiée de Microsoft Dynamics 365 Customer Engagement (CRM) fournit une expérience utilisateur améliorée et adaptative, assurant ainsi une expérience cohésive à partir de tous vos différents appareils et plateformes. Elle sera disponible pour tout le monde à partir du 1er octobre 2020, mais certains utilisateurs ont déjà la possibilité de passer à […]

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LinkedIn and Dynamics 365/CRM: a Winning Solution

Your CRM solution has a lot of useful information about your leads and customers. But it could have much more if it was linked with LinkedIn. LinkedIn is a social network for professionals, and if your client has a LinkedIn profile, you can learn a lot of valuable information to round out what you have […]

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New Unified Interface for Microsoft Dynamics 365 Customer Engagement (CRM) Coming in October 2020

The new Unified Interface for Microsoft Dynamics 365 Customer Engagement (CRM) provides an enhanced, responsive user experience from all platforms, ensuring a cohesive experience from all your different devices. It will be available on October 1, 2020 for everyone, but some users already have the option of switching over to the new interface. Here’s what […]

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Solutions CRM gratuites et payantes: Quoi choisir pour votre organisation?

Vous songez à faire l’acquisition ou à changer votre solution de gestion de la relation client? Comme d’innombrables solutions CRM sont disponibles, il peut être tentant d’ignorer les produits payants et de se concentrer sur les options gratuites. Gardez cependant en tête que si quelque chose semble trop beau pour être vrai, c’est probablement le […]

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Selecting the Best CRM Software

Selecting the best CRM software for your business can be a challenging process. Get it right and your chance of success goes up significantly. CRM or Customer Relationship Management is essentially a business software that helps individuals and teams maximize their productivity by improving customer communications and marketing/sales/customer service effectiveness overall. Primarily, CRM is a […]

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Free vs. Paid CRM Solutions: Which Is Better for Your Organization?

Thinking of acquiring or changing your customer relationship management solution? The sheer number of CRM solutions available can be overwhelming, and it may be tempting to ignore paid products in favour of the free options. But if it sounds too good to be true, it probably is. Here are some of the factors you should […]

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Gérez votre cycle de ventes complet avec Microsoft Dynamics 365 Customer Engagement

Avec toutes les technologies cloud et d’intelligence artificielle maintenant disponibles, on entend beaucoup parler de tout ce qu’une solution CRM peut faire. Cependant, si vous pensez à implanter une solution de gestion de la relation client telle que Microsoft Dynamics 365 Customer Engagement au sein de votre organisation, commencez plutôt avec les fonctionnalités qui ajouteront […]

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Manage your Entire Sales Cycle with Microsoft Dynamics 365 Customer Engagement

With cloud-based technologies and AI, we hear a lot about all the different things a CRM solution can do. However, if you’re thinking about implementing a CRM solution such as Microsoft Dynamics 365 Customer Engagement, it’s important to start out with the functionalities that will bring the most value to your business.   Start out […]

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