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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

 
 

Posts Tagged ‘CRM’

Take Scheduling to the Next Level with Dynamics 365 Field Service

One of the newer modules in the Dynamics 365 family, Field Service, leverages the latest technology offered by Microsoft and combines it into one powerful solution. D365 Field Service is an integrated solution with your current D365 environment, enabling you to be field ready with your already configured environment, filled with customer data. D365 Fields […]

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How to Attract Younger Members to your Association

A Membership Association does many things, but it always has one overriding business goal – to increase its members. Increased membership is what drives revenues and allows the Association to fulfill its mandate. Yet, the 2018 Innovation Benchmarking Research study on Associations found that nearly half of Associations are failing to grow. Stagnant or negative […]

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Why CRM Must be an Ongoing Program, Not a Technology Implementation – Part 1

Define, Build, Test, Deploy, Support….Upgrade.  Do it all again in a few years. Historically companies have allocated time and money to a CRM effort as a “one-time, big event.” Once live, the resources and dollars allocated were reduced to the bare minimum to simply maintain and support the CRM system until the next major upgrade. […]

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Les 5 fonctionnalités de la mise à jour d’octobre 2018 de Microsoft Dynamics 365 que nous attendions le plus

La dernière mise à jour cloud majeure de Microsoft Dynamics 365 est finalement arrivée le mois dernier ! En effet, la version d’octobre 2018 de Business Applications amène une nouvelle gamme de fonctionnalités et d’améliorations que nous attendions impatiemment.   Comme nous en avions parlé précédemment, tous les utilisateurs de Microsoft Dynamics 365 doivent migrer […]

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Top 5 Microsoft Dynamics 365 October 2018 Release Features

The next major cloud update for Microsoft Dynamics 365 arrived this month! The upcoming Business Applications October 2018 release comes with a host of features and enhancements that we are really excited about.   As mentioned previously, all Dynamics 365 users will have to migrate to the new version by January 31, 2019 to take […]

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4 Ways Dynamics 365 Shortens Sales Cycles

For most businesses, the primary driver behind using a CRM is to drive sales to your business.  Dynamics 365, from Microsoft, allows you to shorten your sales cycle, leading to more sales and higher revenue. We have identified four of the top ways Dynamics 365 shortens sales cycles and accelerate your sales.   1 – Effective Management of contacts, […]

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How to Increase Revenue in the Contact Center with Dynamics 365

Any business using a contact center treats it as a cost center. From a financial perspective, this makes sense.   A good conversation with a customer creates a lot of value. The problem is that it's usually intangible. In business, you need numbers to show your value … numbers like revenue that offsets costs. The […]

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Direct Sales IT Leaders: These 2 Tools Will Help Your Sales Leaders Increase Distributor Performance

Every IT leader has felt pressure from the sales organization to produce tools that will increase sales.   This group is sometimes the hardest to serve - their requests are usually tinged with urgency, and their willingness to spend time with you designing solutions is sometimes limited. .   . And there's the fact that […]

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3 Features to Look for in the Best CRMs for Nonprofits

As a nonprofit leader, your mission is unique, attracting a loyal member base. The people who join your organization are your lifeblood – they share a passion for your purpose, and they contribute their resources to help you accomplish it. Because past involvement with a nonprofit is the best indicator of future involvement, growing your […]

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