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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

 
 

Posts Tagged ‘CRM’

Why Your CRM Is Underutilized and What to Do About It

As the customer relationship management (CRM) project lead, you spent months researching the perfect software to modernize your sales process and improve your customers’ experience. You presented the top solutions to your senior leadership team and received consensus on the best choice. You painstakingly planned the implementation process and solicited help from business unit leaders […]

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Selling Your Team on CRM Implementation

“If you want to make enemies, try to change something.” - Woodrow Wilson Interested in a Dynamics CRM implementation? A recent study on Microsoft CRM Online by Forrester demonstrated that the average return on investment (ROI) from a Microsoft CRM Online implementation is 75% over three years. In addition, companies are recovering the initial investment […]

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Tailor Dynamics 365 for your Business using Custom Apps

Have you ever opened the menu in Dynamics 365 and been overwhelmed with deciding where to navigate among the seemingly endless sea of record types? Navigation in Dynamics 365 can be difficult and time consuming – especially for new employees or those working on secondary devices like laptops, tablets, or phones. By deploying custom apps […]

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Restez connectés avec les portails Microsoft Dynamics 365

Le but fondamental d’un système de gestion de la relation client est de vous aider à mieux connecter avec vos clients et partenaires. Microsoft Dynamics 365 Customer Engagement (CRM) fournit plusieurs outils à cette fin, incluant des portails web interactifs permettant de communiquer directement avec vos clients, partenaires ou employés, selon vos besoins spécifiques.   […]

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Got Customer Data? Here Is Why You Need a CRM

Data isn’t what it used to be. Before the dawn of digital transformation, business data was the result of a process – like a simple sales receipt, for example. But with new abilities to store, analyze and segment data, it is now a powerful tool that can offer valuable and interesting new insights into business […]

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BroadPoint Listed by Clutch as a Top CRM Consulting Company in Washington, DC Area

If you are looking for a business technology partner, you might be familiar with Clutch. Clutch is a data-driven field guide to business buying decisions. They interview real clients, collect data, and compare competitors to help you find a firm ideally suited for your project. Clutch has made its reputation by connecting all sized and […]

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Stay Connected with Microsoft Dynamics 365 Portals

In its simplest expression, a customer relationship management system helps you connect better. To this end, Microsoft Dynamics 365 Customer Engagement (CRM) puts at your disposal several tools: these include web-based, interactive portals allowing you to connect with your clients, partners or employees, depending on your specific needs.   Easy to set up without HTML […]

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5 bénéfices d’une intégration entre Microsoft Office 365 et Microsoft Dynamics 365 (CRM)

Microsoft Office 365 offre une suite d’outils de productivité pleinement intégrés à Microsoft Dynamics 365 Customer Engagement (CRM). Des applications bien connues comme Outlook, Excel, SharePoint et OneNote sont complétées par des outils infonuagiques améliorant la collaboration, la communication et la productivité au travail. Chez JOVACO Solutions, nous aimons la mobilité et l’accessibilité que cette […]

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5 Things We Love About the Integration Between Microsoft Office 365 and Dynamics 365 (CRM)

Microsoft Office 365 offers a suite of productivity tools, fully integrated to Microsoft Dynamics 365 Customer Engagement. Well-known applications like Outlook, Excel, SharePoint and OneNote are complemented with a set of cloud-based tools that improve collaboration, communication and productivity in the workplace. At JOVACO Solutions, we love the mobility and accessibility offered by this integration, […]

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How to Be Sure You’re Getting the Most Out of Your CRM Solution

If your CRM system is not doing all you hoped it would, there are two common reasons. Either the system was not set up properly with your processes in mind, or perhaps your sales team is not using it properly, or at all. To the untrained, CRM systems can seem difficult to learn and there […]

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