Posts Tagged ‘crm uk partner’

Preact Limited's Logo The 11 Step Plan for CRM Success

There are some statistics for CRM that give it a bad reputation: “70% of CRM initiatives fail to achieve their expected objectives” - source Cap Gemini Ernst & Young “90% of businesses can’t show a positive return on CRM” - source Meta Group “75% of CRM initiatives fail to substantially impact the customer experience” - source …

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