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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.


Posts Tagged ‘CRM trends’

What happened to CRM user satisfaction?

The satisfaction with CRM systems is decreasing, according to the study "CRM in Practice - User Satisfaction, Benefits and Perspectives 2019/2020 " from Trovarit (published in German CRM in der Praxis – Anwenderzufriedenheit, Nutzen & Perspektiven 2019/2020).   A total of 669 CRM executives were interviewed between April and June this year. They reported on how […]

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Enquête 2014 sur les systèmes CRM publié dans le CPA Magazine

L’enquête annuelle faite par Michael Burns, du CPA Magazine (article en anglais) est toujours une source fiable afin de rester au courant des dernières tendances des systèmes de gestion. Cette année, son évaluation des systèmes de gestion de la relation client (CRM) souligne que la croissance et la popularité de ce logiciel ne cessent d’augmenter. Il […]

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The 2014 Survey on CRM Systems Published by CPA Magazine

The annual survey conducted by Michael Burns and published in the CPA Magazine is always a reliable source for staying up to date on the latest trends for management systems. This year, within his review of the customer relationship management (CRM) systems he highlighted first and foremost the increasing growth and popularity of this software […]

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Look Out! Three CRM Trends to Watch Out for this Year

Luckily for us, software continues to advance just as fast as our technology, and CRM is no different.  Here are a few of the trends for CRM software in the next year: Social CRM is Gaining Speed: Many companies are realizing that the most important information is in the conversations happening outside their own walls. […]

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Analysis of the Top 10 CRM Blog Posts of 2011

As a CRM Software vendor, what interests you as readers obviously is important to us. So for this blog, we want to review the top 10 CRM blog posts of 2011. Reviewing the topics and trends of 2011 help you better understand the CRM software selection process, therefore, making you better buyers: Comparisons: Five out of […]

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