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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.


Posts Tagged ‘CRM Surveys’

14 Things We Love About Voice of the Customer Surveys

  Voice of the Customer is a new survey tool for Dynamics CRM Online to gather feedback and gain customer insight. By deploying Voice of the Customer you’ll have access to amazingly powerful, yet flexible survey functions within CRM. Here are just a few of things we love: Create themes specific to each survey that reflect your […]

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How to Get Started with Voice of the Customer in Microsoft Dynamics CRM 2016

  The 2016 CRM update brought with it a lot of changes that will really help you drive business this year. One of these changes is a feature called Voice of the Customer. Basically, what this feature does is help you gather customer feedback so you really understand what's resonating with your clients.   Once […]

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