How Copilot Transforms Dynamics 365's Customer Service Hub
Dynamics 365 Customer Service Hub is a reliable companion for customer service agents that streamlines case management and elevates the customer experience. With the introduction of AI and Copilot, the …
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Transforming Manufacturing Efficiency and Innovation with OpenAI
The manufacturing industry is continuously evolving, presenting manufacturers with various challenges ranging from process optimization to meeting ever-increasing customer demands. Embracing artificial intelligence (AI) has become essential for gaining …
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Live Webinar: Get Your Enterprise Ready for Microsoft OpenAI
What to expect Are you interested in harnessing Microsoft's OpenAI and LLM models like ChatGPT for the enterprise? While the process of setting up CoPilot and small POCs is straightforward, …
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3 Substantial Benefits of Migrating to a New CRM System
In the highly competitive business arena, an effective CRM system becomes the bedrock of successful client relationships, ensuring customer loyalty and catalyzing growth. Should you find your current CRM system …
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The “Naked” Truth About Building Trust in Sales
What We Learned About How to Get Out of the “I Need More Details” Death Spiral Without Making Stuff Up in Your Sales Proposals. Author: Chuck Ingram What We Learned Even …
[Webinar] Maximizing Impact, Minimizing Effort - Navigating the Fundraising Journey of a Donor Dollar with the Microsoft Cloud for Nonprofit
In today’s often chaotic economy, non-profits arguably bear the brunt of the burden. According to a survey by the Nonprofit Alliance, organizations have reduced their fundraising expectations for 2023. The cause? …
What is the Dynamics 365 Sales Accelerator?
The Sales Accelerator is part of Dynamics 365 Sales Insights. It is used by sales managers and representatives to stay on top of their leads and opportunities by staying organized …
3 Key Differences Between Power Portals and Power Pages
Power Pages and Power Portals are both Microsoft tools used for creating and managing external business websites. Power Pages is an evolution of Power Portals (often referred to as Portals), …
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How to Create ARC Rules in Dynamics 365 to Manage IT Requests
Enjoy a demo from JourneyTEAM developer, Leecia Barajas, on how Automatic Record Creation (ARC) rules are used to effectively address, solve, and manage IT requests in Dynamics 365. Since IT …
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How Design Thinking Transformed congruentX and How It Can Do the Same for Yours
Author: congruentX Before you dismiss this as people gathered in a room putting sticky notes on the wall singing Kumbaya, consider this: Human-centered Design Thinking transformed Airbnb from a failing startup …
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