I have just returned from the annual Microsoft Worldwide Partner Conference, and I am really excited about some of what I heard from the software giant. The theme this year […]
Listen To This Blog Post – Audio MP3 When your organization is contacted - whether it’s by telephone, e-mail, or handwritten letter - and this is the type of […]
Nowadays, it is all about saving time and money. As a marketer, the less time I spend on manual data entry the more time I have to focus on strategic […]
Part two of my post takes into consideration the consulting team. First and foremost, it is imperative for the project manager to set expectations with the client. Too often at […]
Early customer relationship management (CRM) technology was complex, costly and plagued by poor user adoption. Users who did deploy CRM systems reported that projects failed to achieve expected returns on […]
For data migration and integration with Microsoft Dynamics CRM, the tool of choice is most likely going to be Scribe Software’s Insight product. For those of you who are familiar […]
I get asked a lot about integration between Microsoft Dynamics CRM and Microsoft Office SharePoint Server. With the iFrame technology built natively within Microsoft Dynamics CRM, this integration is possible. […]
With so many CRM software choices available….how do you know what to choose? Here is a simple 1-2-3 checklist that gives you some guidelines when researching customer relationship management solutions. […]
Microsoft Dynamics CRM used by IT Help Desk for Case Management
