In today’s hyper connected world where individuals have a wealth of information at their fingertips through the web and a variety of social media channels, you may or may not …
Posts Tagged ‘crm software and social networking’
Using Microsoft Dynamics CRM to Create an Integrated Social Strategy: Beyond Counting Followers
April 28, 2014 · Laura Heinbockel, Intelligent Technologies, Inc. ·
Achieving Social CRM Success with Microsoft Dynamics CRM
June 19, 2013 · Laura Heinbockel, Intelligent Technologies, Inc., a North Carolina Microsoft Dynamics CRM partner ·
Over the last year or so, social CRM is a topic that has been discussed at length in the press. More than just a buzzword, this concept is becoming more …
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Be a Social Butterfly with CRM
May 14, 2012 · Sikich ·
You can’t deny the incredible potential using social media in business today. Combining social channels with your CRM can be a faster and more reliable way to reach new customers, …
How to Get the Most out of Microsoft Dynamics CRM 2011's New Social Features (Part 2)
December 15, 2011 · Laura Heinbockel, Intelligent Technologies, Inc. ·
Last month, I wrote a blog entitled, “How to Get the Most out of Microsoft Dynamics CRM 2011's New Social Features (Part 1).” As promised, here’s the follow up to …
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How to Get the Most out of Microsoft Dynamics CRM 2011's New Social Features (Part 1)
November 19, 2011 · Laura Heinbockel, Intelligent Technologies, Inc., a NC Microsoft Partner ·
In September, I wrote a blog post entitled, "Sneak Peek: Microsoft Plans Exciting Updates for Dynamics CRM." In that post, I covered several social media tools that were going to …
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Improving Client Retention with Social Networks
October 31, 2010 · CRM Software Blog Writer ·
When you think of social networks, you may think of nothing but pictures of college students at parties or teenagers complaining about their parents. While there’s undoubtedly a fair share …