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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

 
 

Posts Tagged ‘CRM ROI’

Advocating for the Value of a CRM System

How do you convince an organization / leadership that a CRM is worth the effort and investment when they don’t believe in its value? You can start by taking just one value aspect of a CRM system, for example, Sales Process Management - the managing and monitoring of the sales process to keep it running […]

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Rapid ROI with 27 Industry Templates for Microsoft Dynamics CRM

Microsoft Dynamics CRM is one of the most customizable CRM solutions in the market, a big plus for organizations looking for industry-specific functionality. Most CRM applications require customization and coding to achieve an industry-specific solution, which equates to many hours of expensive services. However, with Microsoft Dynamics CRM, organizations can leverage industry-specific business processes without […]

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3 Steps to Improve the ROI of Your CRM Investment

When you implement a new CRM solution for your organization, you are making a serious investment of time, money and people. You can achieve a vast number of improvements with the solution, but in order to prove this to management, you'll have to demonstrate a return for these efforts. To show a positive, tangible ROI for your […]

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CRM ROI: The Benefits of Centralized Data

By Glenn Kinstler, 2B Solutions, Inc When making the decision to implement a new CRM solution, each business will have to decide “is it worth it,” and many will do a formal ROI analysis.  There are many tangible and measurable costs to include in the analysis: Software License Fees Training Costs Migration Costs Implementation Costs […]

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Microsoft Dynamics CRM Upgrade, or Re-Implementation?

We recently had a Dynamics CRM client with a mature CRM 4.0 deployment move to a brand new start up. They needed to transition their entire on-premise CRM 4.0 setup over to Dynamics CRM 2011 online (complete with new reporting servers, new Active Directory (Office 365), etc.) They decided upon a re-implementation, based on what's […]

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The ABCs of CRM: What You Should Know About Activity Based Costing

"The value of an idea lies in the using of it." Thomas A. Edison I love this quote.  Ideas abound, especially in this day and age with the speed of technology change, new communication mechanisms, etc.  But there is one idea that warrants more consideration in the CRM (customer relationship management) strategy world – Activity […]

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