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Posts Tagged ‘CRM project management’

Formulating a Channel Model for CRM Project Success – Download Now

Harnessing the correct communication channels and using them in the right way to facilitate project management is one of the biggest stumbling blocks faced by project stakeholders. Microsoft Gold Partner Mint Management Technologies’ Senior CRM Project Manager Ross Musselman provides insights and experience into formulating a channel model for streamlined project management with successful outcomes. […]

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Need a CRM Project Implementation Methodology ?

Microsoft Dynamics CRM, as easy as it seems, is not a pre-packaged, off the shelf type of software that can be bought and implemented without any prior knowledge or expertise. MS CRM is a strategic solution that enables an organization to automate and integrate processes for marketing, sales, and customer service. The benefits of a […]

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Why It’s Important To Define The Scope Of Your CRM Project – Right At The Start

CRM project scoping is where your business requirements, processes, timescales, costs, and what you’re looking to achieve from your CRM software project are agreed upon and clearly set out. It is vital to the success of any CRM project. Why? Because it sets expectations for you, the client, and the business partner you’re working with. It […]

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3 Ways AbleBridge Helped Customers Realize the Benefits of Microsoft Dynamics CRM 2011

It doesn’t seem possible to me that summer is officially over; after all in New England we’re lucky if we get 9 weeks of summer weather before we start thinking about Red Sox playoff hopes, fall foliage and the inevitable 16 weeks of winter!! But now that summer is in the rear view mirror I […]

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Why Microsoft Dynamics CRM and Outlook Integration are the Keys to End User Adoption Among Project Managers

When implementing a new project management software solution, getting everyone in your organization to become accustomed to using it on a daily basis is one the main challenges faced by organizations in the Architecture, Engineering, and Construction (AEC) industries. Cleaning and then migrating data, setting up the infrastructure, and training new users are all relatively […]

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What Microsoft CRM’s Position in Magic Quadrant Means for Project Managers

Last month Microsoft Corp. announced that Microsoft Dynamics CRM has been placed in the Leaders quadrant of the Gartner Inc. 2011 Magic Quadrant for CRM Customer Service Contact Centers. By looking at and assessing CRM software, the Magic Quadrant is a research report that places the software into certain categories according to how well suited […]

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5 Ways Microsoft Dynamics CRM and ERP Integration is Helping Project Managers

One of the brilliant things about the Microsoft Dynamics suite is the ability of each individual product to integrate with the others and pass critical data between the two without the need for duplication. In particular, integration between Microsoft Dynamics CRM and the ERP products in the suite has really helped to change the way […]

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How Microsoft Dynamics CRM is Helping Construction Companies in the Real World

Previously on this blog, I’ve outlined some of the ways project managers can benefit from Microsoft Dynamics CRM and an XRM approach. So I thought it might be useful to give you a real world example of how CRM has been implemented in a civil contracting company and, with the help of IPM, is now […]

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Get Your Inbox (And Your Project!) Under Control With Automatic Email Filing

As you’ve probably seen from many of the other posts on this blog, Microsoft Dynamics CRM is a customer relationship management system that can help you with sales leads, telemarketing dialogues, and other marketing functions. So how does an application like that help project managers in the construction game stay organized and in control of […]

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5 Ways Project Managers Can Benefit From Microsoft Dynamics CRM 2011

The global launch of Microsoft Dynamics CRM 2011 online has no doubt been exciting for MS Dynamics CRM users worldwide, and as we wait for the release of on-premise and partner-hosted versions to complete the CRM 2011 experience, what better time to outline just exactly how project managers can reap the benefits of some of […]

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