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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.


Posts Tagged ‘crm new features’

10 Things To Like About The Dynamics 365 App for Outlook

Following a preview release in 2016, a new Microsoft Dynamics 365 app for Outlook is now available. The initial preview had some limitations but Microsoft released an enhanced app as part of its December 2016 update. Compared to the installed plugin, the new App for Outlook runs server-side to reduce some of the heavy lifting from […]

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14 Things We Love About Voice of the Customer Surveys

  Voice of the Customer is a new survey tool for Dynamics CRM Online to gather feedback and gain customer insight. By deploying Voice of the Customer you’ll have access to amazingly powerful, yet flexible survey functions within CRM. Here are just a few of things we love: Create themes specific to each survey that reflect your […]

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Watch a Demo of New Features in CRM 2015

Do you have 20 minutes for a quick primer on new features in CRM 2015? Both CRM 2013 and the Spring '14 introduced major shifts to the product, among the most notable being a completely refreshed user experience. The recent release of Dynamics CRM includes enhancements across marketing, sales and service with a focus on increasing collaboration across departments. Rather than pushing […]

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