Many manufacturers using Microsoft Dynamics GP know that a move to Dynamics 365 Business Central may be in their future. The challenge is deciding when to migrate. For CEIA-USA, the […]
Since 2004, Connecting Software has been helping businesses overcome challenges with seamless data integration, document management, and digital authenticity by providing powerful and innovative solutions. Our wide portfolio ensures […]
Dynamics 365 Case Study Maschinenringe, a major German agricultural services association, uncovered a security vulnerability when a new intranet app threatened exposure of sensitive documents stored in SharePoint. These documents […]
Optrua's tailored approach provided Rockton Software with real-time insights, streamlined workflows, and the clarity to drive sales forward. CRM Transformation Cuts Through the Fog Picture this: You're driving a familiar […]
In our first blog, we explored how Dynamics 365 Contact Center brings AI-powered capabilities and Microsoft-native integration to every stage of the support workflow. In the second blog, we looked […]
The customer journey doesn’t end after the sale—in fact, that’s when the most meaningful work begins. In the loyalty stage, ongoing engagement is key to long-term retention, upsell opportunities, and […]
Imagine trying to have a conversation with someone, but every time you switch topics, you have to go to a different room and start over. Frustrating, right? That's often how […]
Closing the deal is just the beginning. What happens after the contract is signed often determines whether your customer becomes loyal—or leaves. A thoughtful, consistent onboarding experience is key to […]
By the time a lead reaches the late stages of your sales funnel, they’ve already shown strong interest. They’ve engaged with your content, spoken with your sales team, and maybe […]
Microsoft SharePoint is not part of Microsoft Dynamics 365; however, it often feels like it due to the highly popular SharePoint integration offered by Microsoft. This connection provides several advantages […]
The Full Power of Contact Center Analytics with Dynamics 365
