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Posts Tagged ‘CRM implemenation tips’

Getting Buy-In from Users: Make It Personal

A new CRM implementation creates wonderful opportunity for positive change and growth within your organization; but successful implementations are as dependent on user adoption and satisfaction as they are the actual technology. It is thus important to individually reach out to every member of your team to get a sense of how the CRM implementation […]

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4 Tips to Strengthen Your CRM Communication Plan

CRM implementations and upgrades can be an exciting but sometimes challenging time within an organization. Change simply isn’t likely an easy pill to swallow for some within your business, so communicating those CRM changes should be transparent and tactful. Sharing this information with your company is central to the Change Management process that commonly takes […]

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What CRM Won’t Do For You

  CRM can provide significant benefits to any sales-driven organization that’s focused on customer service. And it can have a profoundly positive impact on internal processes and performance, both individually and organizationally. Despite CRM’s inherent ability to boost profits and deliver insights, there are some things that CRM simply can’t do on its own. Time […]

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CRM, A Smart Investment

According to a report made earlier this year by Gartner, an information technology research and advisory company, CRM software will be the top priority for additional spending on enterprise applications around the world this year and next. This growth can be attributed to two realizations that companies have made: The need to focus on customer […]

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Microsoft Dynamics CRM Upgrade, or Re-Implementation?

We recently had a Dynamics CRM client with a mature CRM 4.0 deployment move to a brand new start up. They needed to transition their entire on-premise CRM 4.0 setup over to Dynamics CRM 2011 online (complete with new reporting servers, new Active Directory (Office 365), etc.) They decided upon a re-implementation, based on what's […]

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What Is Social CRM and How to Implement It Successfully

Over the last year the buzzword, "social CRM" or "SCRM" has entered the vocabulary of many in the CRM industry. If you're not familiar with it, the term social CRM basically refers to the integration of CRM and social media as a means of facilitating communication and collaboration among people within an organization as well […]

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How to Achieve High Goals with a Rapid Deployment Microsoft Dynamics CRM or xRM

Our Detroit Tigers had a great game for their opening day, beating out the Red Sox 3-2. It was a beautiful day to be at the ballpark and witness our top players in action. An amazing catch by Miguel Cabrera got the crowd roaring. And that roar increased to a high when Austin Jackson sealed […]

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Finding Your Microsoft Dynamics CRM MVPs for a Winning Opening Day all the Way to the World Series!

It’s hard to believe that baseball spring training is already coming to an end and opening day of the regular season is only a few days away! Our beloved Detroit Tigers' opening game is against the Boston Red Sox on Thursday, April 5th. We’re expecting a fantastic season opener and predict the Tigers will take […]

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How to Reap All the Benefits of Microsoft Dynamics CRM: What Could Be Holding You Back?

You’ve gone through the necessary steps to implement a state of the art CRM solution, but you’re not seeing as many benefits as you had planned. What issues could be creeping up that are holding you back? We find a few scenarios that may be the culprit… Companies Set it and Forget It: If you […]

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