Posts Tagged ‘CRM for train operators’

TSG's Logo With Microsoft Dynamics CRM, The ‘C’ In CRM Stands For.... Cat Relationship Management??!!!

Traditionally the ‘C’ in ‘CRM’ stands for Customer. But CRM applications, and in particular Microsoft Dynamics CRM, have evolved in to much more than applications that just manage customers. That’s why the term ‘xRM’ or ‘Anything Relationship Management’ is a better description of what Microsoft Dynamics CRM does.


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