Posts Tagged ‘crm for social monitoring’

Intelligent Technologies, Inc. 's Logo From Microsoft Convergence 2015: A Sneak Peek at Some Great New Enhancements Coming to Dynamics CRM

Each year at Microsoft Convergence, the company unveils the latest and greatest new features and upgrades coming to its Dynamics software lines. This year is no exception! There’s been talk …

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Intelligent Technologies, Inc. 's Logo Using Microsoft Dynamics CRM to Create an Integrated Social Strategy: Beyond Counting Followers

In today’s hyper connected world where individuals have a wealth of information at their fingertips through the web and a variety of social media channels, you may or may not …

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Intelligent Technologies, Inc. 's Logo Parature: What Is It and How Can It Help Boost Customer Satisfaction?

Ever since January when Microsoft announced it had acquired Parature, a cloud based customer service solution provider, there’s been a fair amount of speculation about what this means for Microsoft’s …

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's Logo How to Use Social Network Monitoring in Dynamics CRM 2011

When it comes to social media, people fall into one of two camps: either you believe in the value and potential of social networks in running business, or you need …

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