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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

 
 

Posts Tagged ‘CRM for Manufacturing’

Dynamics CRM 2015 for Manufacturers – What’s in it for You

Apart from creating top quality products, manufacturers can gain a competitive edge by providing excellent customer support. Connecting departments via a centralized system is key to delivering a consistent customer experience that helps retain existing clients and discover new ones. Customer relationship management (CRM) software is highly relevant for manufacturers and delivers best in-class tools […]

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Extending Microsoft Dynamics CRM’s Customer Service Module for Manufacturing

Microsoft CRM delivers a robust out-of-the-box Customer Service solution which includes standard features like case management, field service scheduling, and a knowledge management module. For many companies, this built-in solution offers more customer service capabilities then they’ll ever need, but oftentimes manufacturing enterprises require a more extensive customer service solution. We’ve worked with a large […]

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