Posts Tagged ‘CRM for Financial Services Partner’

Hitachi Solutions America, Ltd.'s Logo Customer Effective: FinServ; Liberating Users from Oracle Siebel CRM with Microsoft Dynamics CRM

In 2003, Siebel CRM was the clear market leader, with 45% CRM market share. 2003 was also the year Microsoft launched Dynamics CRM. The Microsoft Corporation was a Siebel user at that time. Aside from the obvious best-practice of ‘drinking the Kool-Aid’, the Microsofties were tired of a system that was difficult to use, would loose …

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