Posts Tagged ‘CRM for customer support’

InfoGrow Corp's Logo How CEOs Can Boost Customer Satisfaction Strategies with CRM

When setting a company's strategies for growth and profitable customers, CEO's, CSOs, and CMOs face diverse challenges and problems. Decisions involve (among others) marketing, sales and customer service. Although these […]

Rimrock Corporation 's Logo CRM Essential for Effective Customer Support

Customer support software, such as Microsoft Dynamics® CRM brings a lot of benefits. For example, it helps in knowledge management, front line response, and resolution recommendations, assigning, forwarding, or escalating […]

Sikich Boston's Logo We Live the Same Life As Our Clients, Because Microsoft Dynamics CRM is Our CRM Software System, Too

By Justin Languirand, Altico Advisors I was scrolling through some of our posts on the CRM and ERP Software Blogs and found one that our own President, Mike Kean wrote about […]

NextCorp, Ltd's Logo Talking CRM With Your Service Manager

If your organization has to schedule resources of any kind—people, equipment, vehicles, buildings, and so forth—it's a daily chore of your service manager to make sure these limited resources are […]

Sikich Boston's Logo Poor Customer Service Costs Billions – How Can A CRM System Help You Avoid Those Costs?

I saw this survey today in CRM Magazine’s eWeekly Newsletter.  The title was “Poor Customer Service Costs Billions.”  Here’s a summary of the findings:  “Oftentimes customer service supervisors and managers […]

 

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