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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

 
 

Posts Tagged ‘CRM for customer retention’

Office 365 and Dynamics CRM: The Perfect Match

As innovative technologies emerge, the world of business continues to shift and evolve. Keeping up with these changes isn’t easy. To succeed, your organization needs the right tools. The Microsoft Office 365 suite is far and away one of the best tools for maximizing your company’s productivity. There are a lot of things to love […]

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SIX REASONS YOU NEED A CRM AND WHY MICROSOFT DYNAMICS IS THE RIGHT CHOICE FOR YOU!

Why you need a CRM? There are many reasons you need a CRM, but in today’s competitive industry, a good Customer Relationship Management tool is a must.  Here, we will discuss the reasons that we see as most important/ that we've dealt with through personal experience. Hopefully, this article will get you thinking about the value […]

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Mobile Sales & Field Service Offline Mobile CRM for Dynamics CRM and Salesforce

Resco, a leading provider of cross-platform mobile CRM solutions to businesses of all sizes has made an announcement today. Their number one fully-fledged offline mobile CRM solution is available to the Salesforce community using mobile sales and field service. Thereby, extending their overall strategy and bringing a platform to any organization that utilizes Salesforce solutions […]

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What Is a 360-degree View of Your Customer, Why You Need It, and Why Microsoft Dynamics CRM Is the Best Way to Get It

There’s an old expression that knowledge is power. In business, knowledge is much more than that. Properly harnessed and managed, knowledge makes money, saves time, strengthens relationships, and grows your business. And there is no better tool on the market to help you reap the benefits of knowledge than Microsoft Dynamics CRM. Having readily available […]

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Why You Should Care About Customer Lifetime Value

If your account reps could sell more, marketing could target better, and customer service was more responsive to key accounts, life would be great, wouldn't it?  It may not be as hard as you think using CLV with Microsoft Dynamics CRM.   You’ve probably heard that it costs less to keep and grow an existing […]

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3 New Pricing Options for Microsoft Dynamics CRM Online

“In embracing change, entrepreneurs ensure social and economic stability.” – George Gilder   Microsoft recently made an announcement that they will be launching new pricing options for CRM online that will be released fall 2013. The new Microsoft Dynamics CRM release will help people connect with customers in a way that is “personal” said Bob […]

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Six Key Advantages of Mobile CRM

In today’s world, agility is a must. With so many customers now expecting you to come to them, you want to be sure you are on top of the game. You don’t want to just show up. You want to show up with the information that the customer needs now. Not tomorrow with a phone […]

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What Does Your Sales Team Know?

The phone call started like this— Caller: "Hi Ken, I'm <her name is redacted to protect the innocent> and I'm your new account executive. Do you have a minute? I want to share with you all the great new stuff we have going on this year." Sound familiar? This call was from a local sports team and […]

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5 Ways to Define the CRM Acronym

If you ask a dozen different companies to define customer relationship management (CRM), you will probably get a dozen different answers.  Businesses realize they need to keep their customers engaged and satisfied, but how they go about it can involve a variety of different methods.  Here are five ways we define CRM using Microsoft Dynamics® […]

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Top 6 Most Popular CRM Blog Posts by Turnkey Technologies, Inc. in 2012

“Men at some time are masters of their fates” – William Shakespeare  Turnkey Technologies, Inc. has enjoyed sharing great information and insights about Microsoft Dynamics CRM and CRM Software on the CRM SoftwareBlog.com in 2012.  The main purpose has always been to inform the reader, give a unique point of view regarding Microsoft Dynamics CRM […]

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