How do you convince an organization / leadership that a CRM is worth the effort and investment when they don’t believe in its value? You can start by taking just …
Posts Tagged ‘CRM Evaluation’
How Does One Best Evaluate / Justify a CRM System Investment?
Most software ROI calculations are built off of two tenets: sell more or cut cost. The problem that most organizations run into is that they have no solid numbers to …
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Weeding Through the Thousands of CRM Offerings…Which One is Right for You?
The software market offers a range of hundreds, perhaps even thousands, of CRM offerings designed for different types of organizations. There are generalized CRM systems as well as CRM systems …
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Microsoft Dynamics CRM 2011 Beta Testing – Feedback So Far
The latest version of Microsoft Dynamics CRM (officially called Microsoft Dynamics CRM 2011) is currently in beta release. Along with some of our customers, we’ve been trying it out and putting it through its paces. Here are some thoughts, comments and feedback about the Beta release of Microsoft Dynamics CRM 2011.
Talking Customer Relationship Management Software with a CFO
To ensure that finance meets its objectives, your CFO needs information about issues like total cost of ownership (TCO) and return on investment (ROI). Here's how you can talk to …
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Three Top Reasons Why Microsoft Dynamics CRM Online Wins Over Salesforce.com
When you’re in the market to buy a CRM solution, a quick rundown of benefits is ideal in order to start on the right path of your search. Microsoft came …
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