We all want to increase user adoption and get our personnel to actually use the Dynamics 365 CE / CRM environment we worked so hard (or paid so much money) …
4 Challenges to Increasing Dynamics 365 CE User Adoption Read More »
Author JC Quintana Writing a couple of business relationship development books has been a ton of fun. Sadly, I could easily write another book dedicated to the many business relationships I …
Conversation Intelligence: A Goldmine for Customer Relationship Success Read More »