A groundbreaking report set to launch this month will shed light on the dynamic interplay of creativity and technology in the manufacturing sector. This transformative synergy has given rise to […]
Posts Tagged ‘CRM data’
2023 Manufacturing Agility Assessment - Unveiling the Synergy of Creativity and Technology in Manufacturing
“Don’t let Privacy Laws prevent you from selling” —Rob Triggs, VP Sales and Marketing CRM Dynamics. January 28 is Data Privacy Day. The fact that data privacy has its […]
Dynamics CRM 2015 essentially comes in three different user interfaces: the CRM web, the Outlook Client and the CRM mobile app. The user’s experience is highly dependent on how they […]
Note: This blog is based on Thomas H. Davenport's book, Big Data: Dispelling the Myths, Uncovering the Opportunities, published in 2014 by the Harvard Business Review Press; Harvard Business School […]
Tracking specific metrics is essential for evaluating performance of sales, marketing and customer service initiatives – to determine where to invest more money and where to pull back or even “pull the plug” altogether. But what metrics are actually worth tracking?
This is an important question because your customer relationship management (CRM) system may quickly generate reports full of interesting data, but if it does not serve as actionable intelligence, you won’t have the information you need to drive sound business decisions that grow sales and profit. How do you decide what metrics are worth tracking and should be configured in your CRM system?