Posts Tagged ‘CRM Best Practices’

CongruentX's Logo Get CRM Right, by Getting Expectations Right

By JC Quintanta I have been thinking a lot about “CRM” as I prepare to release the seventh (and surely not last) revision of my book Speaking Frankly About Customer Relationship […]

Turnkey Technologies, Inc.'s Logo 6 P's of a Successful CRM Implementation – Choosing a Product and Partner

CRM implementation offers a rewarding step toward improving your business for both your customers and your employees. But a CRM implementation not driven by goals and proper planning can turn into […]

InfoGrow Corp's Logo How Dynamics CRM Can Help You Keep Customers: 3 Tips

Getting a new customer can cost 5-to-25 times more than keeping an existing one. But increasing customer retention rates even a mere 5% can increase profits by 25% to 95%.These […]

InfoGrow Corp's Logo Well-Executed Follow-ups with Dynamics CRM

CRM for Success is the monthly webinar series that we kicked off for 2014. This series is exclusively for CEOs, CMOs, and CSOs. Each month we will provide you with […]

Intellitec Solutions 's Logo 4 Things to Watch for When Sending a Microsoft CRM Email Blast

Today I got an email that said, among other things, that the business sending me the email would like the opportunity to sit down with me or “any other member […]

InterDyn BMI's Logo The 3 C's to Cleaning Up Your CRM Data

Whether you just implemented a Customer Relationship Management (CRM) system, are thinking of making the plunge, or the memory is hard to forget, data clean-up is essential to using your […]

HSO's Logo Microsoft Dynamics CRM and The High Value of Customers in Today’s Market

Thought-provoking post by Ron Volper, “Up Your Sales in a Down Market”, in Friday March 2's According to the post, the buying patterns of today’s customers have changed, and overall […]

Cargas Systems 's Logo How “De-Coding” Your CRM Software Can Result in Costly Manipulation

We’re much more tech-savvy than we were 20 years ago, but users also demand a more user-friendly and intuitive interface. Otherwise, you can forget about user adoption throughout your organization. […]

Planet Technologies's Logo Achieve Continuing ROI with Dynamics CRM

You’ve invested a lot of time and money in your CRM system. User adoption is improving and key indicators like client satisfaction and average sale value are moving in the […]

Cargas Systems 's Logo Best Practices for Your Sales Team: Microsoft Dynamics CRM to the Rescue

Your sales team is bombarded with meeting sales goals, managing prospect contacts, and seeing opportunities through the sales cycle. If you’re part of the sales team or if you work […]


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