Voice of the Customer is a new survey tool for Dynamics CRM Online to gather feedback and gain customer insight. By deploying Voice of the Customer you’ll have access to …
14 Things We Love About Voice of the Customer Surveys Read More »
Posts Tagged ‘CRM 2016 features’
CRM 2016 Improves Navigation Functionality
MS Dynamics CRM vs Salesforce Sign up for a free CRM course! Learn more about CRM's features The main navigation in the CRM 2016 ribbon not only altered its look, it …
Dynamics Docs vs. CRM 2016 "Word Templates"
About the end of 2015 Microsoft released CRM 2016 with new features allowing CRM users to create Word Templates with merged fields from CRM records. Earlier this year Dynamics Objects …
Dynamics CRM Boosts Legal Productivity
Firms that provide an awesome customer service experience every time follow consistent business processes. 2B-LAW for Microsoft Dynamics CRM is helping legal professionals reach a new level of productivity by …
The First Add-On to Dynamics CRM 2016 Document Generation – PDF Docs !
Document Generation is a new feature available in Dynamics CRM 2016. You no longer need to manually extract CRM data for documents such as Account summaries, Quotes, Orders, Invoices, and …
The First Add-On to Dynamics CRM 2016 Document Generation – PDF Docs ! Read More »
What’s New in CRM 2016?
Dynamics CRM 2016 focuses on maximizing customer engagement. Dynamics CRM 2015 offered a simple and seamless user experience across the application that focused on improved productivity of customer-facing employees through …
