With the release of Microsoft CRM 2015, Microsoft has produced a lot of material about the new features and functionality in this version. As has been discussed before, this upgrade […]
Posts Tagged ‘CRM 2015 Features’
Dynamics CRM 2015 for Manufacturers – What’s in it for You?
Apart from creating top quality products, manufacturers can gain a competitive edge by providing excellent customer support. Connecting departments via a centralized system is key to delivering a consistent customer […]
Manage SLA KPIs with CRM 2015
So you weren't scared away by the number of acronyms in the title...excellent! The introduction of Enhanced SLAs in CRM 2015 was a game-changing development for customer service managers. More than anything, […]
Get More Done in Less Time with Microsoft Dynamics CRM 2015 and Cortana
Because professionals are busier than ever these days, many of us are constantly searching for tools to help us multitask. If you can relate, there is one new feature of […]
Demonstrating What’s New in Microsoft Dynamics CRM 2015
CRM 2015 is here! If you’ve already updated to the new version or are planning to upgrade to Microsoft Dynamics CRM why not take a look at our demonstration to […]
Dynamics CRM 2015 Rollup Fields and Calculated Fields
By Barkley Busby Vice President & Co-Founder, 2B Solutions In CRM 2015, there have been some significant investments in the way power users can build insights with the data stored […]