The Microsoft Dynamics CRM Tsunami of New Releases: Leo, Subra and Mira. Hear Them Roar!
The Microsoft Dynamics CRM so-called 2014 Spring Wave release brought so many new features alive that one would more correctly have to call it a tsunami. Now, those of us who use Microsoft Dynamics CRM every day for sales, marketing and service reaping the benefits. That which had been code-named Leo (I’m a Leo!) brought …
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Using Microsoft Dynamics CRM to Create an Integrated Social Strategy: Beyond Counting Followers
In today’s hyper connected world where individuals have a wealth of information at their fingertips through the web and a variety of social media channels, you may or may not be surprised to hear that on average 57% of customers have gone through the buying cycle before they ever contact you. That’s why the idea …
CRM 2013: Top 5 Time-Saving Features
With a spirit of efficiency, CRM 2013 boasts many major new features like business process flows and a streamlined user-interface. With that said, some of my favorite features in this release are the simplest and most subtle. Here are my top 5 time-saving features in CRM 2013: 1. Navigating using the browser’s ‘Back’ button: In keeping with the …
